Privacy Policy

Eco Recycling Limited (“Ecoreco“, “Company“, “we“, “our“, or “us“) is committed to protecting the privacy and confidentiality of the personal information entrusted to us. As India’s leading professional e-waste management and recycling company, we recognize the importance of maintaining the security, integrity, and responsible handling of personal information collected through our website, business operations, customer interactions, and digital communication channels.

This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard your personal information when you access our website, submit enquiries, request our services, participate in our recycling programs, or otherwise interact with Eco Recycling Limited.

By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please discontinue the use of our website and services.


1. Information We Collect

To provide efficient services and improve customer experience, we may collect various categories of personal and non-personal information.

Personal Information

We may collect personal information that you voluntarily provide when you:

The personal information we may collect includes, but is not limited to:

Providing personal information is voluntary; however, certain services may not be available if the required information is not provided.


Business Information

For corporate clients, institutions, manufacturers, producers, collection partners, channel partners, and government organizations, we may additionally collect:


Automatically Collected Information

When you visit our website, certain technical information may automatically be collected to improve website functionality, analytics, and security.

This information may include:

This information generally does not directly identify an individual but helps us understand website usage patterns and improve user experience.


Cookies and Similar Technologies

Our website uses cookies, web beacons, pixels, and similar tracking technologies to enhance functionality and improve user experience.

Cookies help us:

You may choose to disable cookies through your browser settings. However, disabling cookies may affect certain features or functionality of the website.


2. How We Use Your Information

The information collected by Eco Recycling Limited is used solely for legitimate business purposes and to provide efficient services to our customers.

We may use your information to:

We process personal information only for lawful and legitimate business purposes.


3. Information Sharing and Disclosure

Eco Recycling Limited values your trust and does not sell, rent, lease, or trade your personal information to third parties for commercial marketing purposes.

We may disclose your information only when necessary to:

Every third-party service provider engaged by us is expected to maintain appropriate confidentiality, privacy, and security standards while processing personal information on our behalf.


4. Data Security

Protecting customer information is one of our highest priorities.

We implement commercially reasonable administrative, technical, organizational, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, accidental destruction, loss, or cyber threats.

Our security measures include:

Although we take appropriate precautions, no method of internet transmission or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.


5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required under applicable laws and regulations.

Information may be retained to:

Once retention is no longer necessary, personal information is securely deleted, anonymized, or destroyed using appropriate procedures.


6. Third-Party Services

To provide efficient services, we may engage trusted third-party service providers.

These may include:

Each third-party provider operates under its own privacy practices, and users are encouraged to review their respective privacy policies.


7. External Links

Our website may contain links to external websites operated by third parties for informational purposes.

These external websites are governed by their own privacy policies and terms of use. Eco Recycling Limited is not responsible for the privacy practices, security measures, or content of any third-party websites.

Users are encouraged to review the privacy policies of any external websites they visit.


8. Children’s Privacy

Eco Recycling Limited provides services primarily to businesses, organizations, institutions, manufacturers, producers, and adults.

Our website is not intended for children under the age of 18 years, and we do not knowingly collect personal information from minors.

If we become aware that personal information of a child has been inadvertently collected, appropriate steps will be taken to delete such information promptly.


9. Your Privacy Rights

Subject to applicable laws, you may have the right to:

Requests may be submitted through the contact information provided below. We will make reasonable efforts to respond within applicable legal timelines.


10. Marketing Communications

With your consent or where otherwise permitted by law, Eco Recycling Limited may send:

You may unsubscribe from marketing communications at any time by using the unsubscribe option included in our emails or by contacting us directly.

Please note that even if you opt out of marketing communications, we may continue sending important transactional or service-related communications.


11. Compliance with Applicable Laws

Eco Recycling Limited processes personal information in accordance with applicable laws and regulations of India, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 (where applicable), related rules, environmental regulations, and any other applicable legal or regulatory requirements, as amended from time to time.


12. Changes to this Privacy Policy

We reserve the right to modify, amend, or update this Privacy Policy at any time to reflect changes in our business practices, legal requirements, technological developments, or regulatory obligations.

Any updates will be published on this page along with the revised Effective Date. Continued use of our website after such changes constitutes acceptance of the updated Privacy Policy.

We encourage users to review this page periodically to stay informed about how we protect personal information.


13. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy, the collection or processing of your personal information, or any data protection-related matter, please contact us using the details below:

Eco Recycling Limited (Ecoreco)

Corporate Office
422, The Summit Business Bay,
Andheri Kurla Road,
Andheri (East),
Mumbai – 400093, Maharashtra, India

Toll-Free: 1800-102-1020

Phone: +91-22-4005 2951

Email: epr@ecoreco.com

Website: http://ecoreco.com/

Our team will make reasonable efforts to acknowledge and respond to all legitimate privacy-related enquiries at the earliest possible opportunity.

All Rights Reserved with Eco Recycling Ltd